We’d love to hear from you! We can be contacted via email on email@example.com .
You can call us on 02 9386 9915 Tue- Sat 10am - 5pm.
We endeavour to return your email within 24 hours, however for urgent matters please don’t hesitate to contact us by phone.
Alternatively, if you live in Sydney, call in and see us at our new coastal store at 140b Macpherson St, Bronte, we'd love to see you!
Tues - Sat 9:30am - 5pm
Monday - CLOSED.
We also close on Public Holidays.
We're opposite Iggy's Bakery and just down from Three Blue Ducks, look for the red Australia Post box!
WHAT DOES CLICK AND COLLECT MEAN?
Click and Collect is for our local Sydney customers. It simply means you can shop online at anytime and then collect your order from our Bronte store at a time that suits you. You save on delivery fees,shop at your leisure and never miss the delivery man.
DO YOU OFFER LAY-BY?
Absolutely! But it must be in store and for items over $250 only. Full payment must be made within 4 weeks of lay-by. There is a non-refundable deposit of 50% should you cancel the lay-by at anytime. We are unable to hold stock for longer than 48 hours as we are a small boutique business with limited inventory and space.
HOW MUCH IS DELIVERY?
Shipping rates by state.
Metro QLD/NSW/VIC/ACT - $10.00 PER ORDER
FAR NORTH QLD - $18
(Remote country areas require a quote for shipping.)
For more detailed information on delivery charges please click here - Terms and Conditions.
We don't accept international orders through our websites, as shipping varies depending on country and weight. If you'd like to order our products and you live overseas, please email us at firstname.lastname@example.org with a list of your items and your address and we'll get back to you ASAP with a shipping estimate.
ARE ALL ITEMS IN STOCK?
All items that are for sale are in stock and available. Once you get to the check-out, it will display the quantity that is available. If we sell out of an item, it will display OUT OF STOCK and you can simply email us for delivery stock date arrival or to register your interest.
Not a problem, sometimes it happens despite our best packaging precautions. Simply email us at email@example.com and provide your details. Please specify if you would prefer a refund or exchange. We may require that you post back the damaged item for quality purposes and will provide you with a Reply Paid address. Once we receive the damaged item your refund is processed within 24 hours. Alternatively, if you choose to have the item replaced, we will courier you the new item immediately.
Absolutely, in fact most Plumeria Coastal Home products (except furniture and bulky items such as mirrors, frames, cushions and prints) are wrapped in aqua or white wrapping paper and ribbon. And the best thing is, there is no extra charge. (We do not offer free gift wrap on sale items) Whether it’s just for you or a gift for a friend, we believe it deserves to look gorgeous when you receive it.
Simply register your interest for that product by clicking the inquiry button, which can be found near the product and we will advise of the expected arrival date. Product requests can also be made through firstname.lastname@example.org
As long as you contact us within 7 days from the day you receive your goods, we are more than happy to provide a full refund or exchange provided the item is returned in perfect sale-able condition and in it's original packaging. If you're not happy, we're not happy.
Please note shipping costs for the return of exchanged goods are the responsibility of the customer and we require your details and invoice number included with the return of the goods.
For more information on our Refund & Exchange Policy, visit our Terms and Conditions page.
We certainly do, simply email email@example.com for our generous discount rate for interior designers and stylists.
We are happy to take orders over the phone if you are not comfortable with our shopping cart check out process. You can call us at our Bronte store on 02 9386 9915.
We accept VISA, MasterCard, American Express, PayPal, Direct Deposit, Money Order. Payment via DD and MO will not be dispatched until payment clears.
|02 9386 9915